WHAT IS YOUR RETURN POLICY?

You can return bought items within 21 days from the date you received the order. Returns must be in the original state and packaging and carry the original hang tags.

WHAT IS YOUR REFUND POLICY?

Return or exchange any unused or defective merchandise by mail. Returns made within 30 days of the order delivery date will be issued a full refund to the original form of payment.

TO WHICH COUNTRIES DO YOU DELIVER?

We deliver to all European countries.

HOW CAN I BE SURE MY ORDER HAS BEEN RECEIVED?

Once your transaction has been completed, an order confirmation note will appear on your screen, and a confirmation e-mail will be sent to the e-mail you have you have provided on sale within 24 hours that will inform you of the received order and give details about the order and delivery time.

HOW WILL I KNOW THAT MY ORDER HAS BEEN SHIPPED?

When we ship out your package an automated e-mail will be sent to the e-mail address that you provided when placing the order. Inside this e-mail a post-office registered number will be provided

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

We typically ship out orders on the same business day when placed by 12am. Orders placed during weekends and bank holidays or after 12 a.m. will be dispatched on the following business day. Delivery times are estimated from the moment the orders are dispatched.

It usually takes 5-7 business days for orders to be delivered with normal registered post and 2-3 days with express delivery.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept credit and debit cards (American Express, Visa, Visa Electron) as well as PayPal payment

WHICH CARRIER SERVICES DO WE USE?

Standard delivery (5-7 business days): Standard Mail Service

Express Delivery (2-3 business days): Express Mail Service (EMS)

HOW CAN I CANCEL OR CHANGE MY ORDER?

If youโ€™d like to cancel or change your order, please contact us via the contact form or e-mail. Weโ€™ll do everything we can to accommodate your request. However, do bear in mind that we aim to fulfil your order as quickly and efficiently as possible, and we cannot change or cancel an order if this has entered the shipping process. You can always return products after receipt in accordance with our Returns Policy