Our return policy

Customers returning products will receive a refund for the cost of the merchandise only. Shipping costs are non-refundable, except in the case of damaged or defective goods. A refund will be sent back to the original form of payment for qualifying merchandise only. All returned merchandise must be received up to 21 days after the order has been received. All returned merchandise must be unworn and unwashed, in their original state and packaging.

Tee-tales will reimburse your shipping costs for damaged or defective goods within 5 days after your item has been received and processed. Packages shipped back to us without tracking documentation that fail to arrive are the responsibility of the customer.

Exchanges must be made for like apparel of equal or lesser value. If the requested item for exchange is out of stock, the customer will be contacted via email. However, if there is no response within three (3) business days, the exchange will be processed as a return.
If you purchase new items to replace a return ahead of time, please provide your Order Number for validation.We do not accept worn or washed merchandise. Any merchandise suspected of being previously worn and/or washed will be returned to the customer at their expense.

All return shipping charges are the responsibility of the customer unless Tee-tales was at fault for any reason, in which case we will reimburse your shipping charges., Tee-tales will only reimburse standard shipping expenses. Expedited or Express services will not be reimbursed.